Thursday, August 16, 2012

Pusat PosLaju Jalan Song (Kuching)

Address: Lot 619, Sublot, Block 16 KCLD, Jalan Song, 93250 Kuching, Sarawak, Malaysia.

Operating Business Hours:

Monday - Saturday: 8:30 AM - 6:00 PM
First Saturday: 10:00 AM - 4:00 PM
Sunday, Public Holiday: CLOSED

Collection Hours:
Monday - Saturday: 8:30 AM - 6:00 PM
First Saturday: 10:00 AM - 4:00 PM
Sunday, Public Holiday: CLOSED

Tel: 082-456100 | 082-462612
Fax: 082-456088
Email: PosLajukch@poslaju.com.my
Website: http://www.pos.com.my

Services: Register Mail (Pos Daftar), Pos Parcel (Bungkusan Pos), Pickup Service, EMS International, Domestic Delivery, Normal Parcels Domestic and International


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65 comments:

  1. Replies
    1. guess They are very busy...you should visit their warehouse and see how tough it is to gather the items and group them together...it's scattered everywhere and never ending incoming packagges

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    2. bodo lah , aku nungu kat rumah skda org ngntar brg , bagus2 aku ambik brg ke opis td dipadah dh jalan , tok ku nungu sampe ke ptang xda org ngntar ...

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  2. Should hire an operator specialist in answer incoming calls. No one answer calls all the times but they provide good service frankly speaking.

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    Replies
    1. An operator wouldn't be enough because somebody need to search thousands of item in the warehouse everyday...not sure if they want to hire someone specially just to search...because if both the operator work as the search boy the phone keeps ringing and nobody answers create another frustrating situation for others

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  3. Why pos laju item they put in main post office and not at the POS LAJU counter? And my friend unable to pick the item.

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  4. telepon rusak ka? xda bunyi..xpande nyaut..call 20kali bturut2 xdisaut..kali gilaa

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  5. Pahal knek brg sampe dlm 4/5 ari gia..dlok cpt jk..poslaju dh x laju gik dh..klak d kol x answer..brg urgent pun ng alu burok nggu sampe..pagi marek barang dh smpe d poslju..tp smpe kinek blm delivery..eran eh eran knk la makin slowww ...

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  6. i just wander as if all the staff there are deaf because no one pick up the phone. Or the telephone is just to decorate the office.

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  7. they said my item will deliver by yesterday (23/12), but the i check using tracking system it say fail..so disappointing..the item is for my nephew Christmas gift..WTF

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  8. Nobody answer from 9.30am until now !!!

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  9. Tengok di tracking barang saya dh sampai pagi td 9.15
    Ingat ke bole la dapat petang..memandankan esok new yeat, cuti terpaksa la tunggu, sbb pastu weekend pulak
    Aduhaii..
    Bole tak saya g collect sabtu??

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  10. hi, may i know does this pos laju jalan song kuching open on Saturday? For the sake of love i received a Unsuccessful delivery so to save from further delay i just gona do a pick-up myself.

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  11. call....no answer
    call....no answer
    call....no answer
    call....no answer
    call....no answer

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  12. apahl x pat kol??org nk collect brg pn ssh..nang x da bnyi llu..x da service centre ka?ssh..

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  13. Banyak teruklah...dah berapa hari saya tunggu kat rumah tapi barang x dihantar pun!!!!call beratus kali tidak ada orang jawap telefon langsung, jangan cakap BUSY lah....bila check tracking id ditulis Unsuccessful Delivery pulak mana ada orang datang rumah???? Van POSLAJU pun x nampak!!!!

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  14. Is really poor lousy service!! My thing arrived 15/1 shud be delivery oldy but till today i stiil havent received anything from them.....Call M time no one answer the phone at all!!! Check tracking no is oldy arrived but (Unsuccessful Delivery)....Heloo mana ada orang hantar?? Tiga hari tunggu kat rumah VAN POSLAJU pun tidak nampak lah....No responbility at all!!!!

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    Replies
    1. mam is best to go directly to the poslaju headquarter at the jalan song to ask them directly

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    2. KASI PERAP LAMA2 NI BARANG!!! EN101405680MY

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    3. why need go collect ourselves! What's the point we use poslaju! Is their job to deliver the parcel ok!
      If you cannot deliver the parcel just call! Stupid pos laju! No brain shit service! Makan gaji buta!

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  15. call....no answer
    call....no answer
    call....no answer
    call....no answer
    call....no answer
    JANGAN PASANS TELEPHONE LAH

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  16. KC PERAP ITU BARANG LAMA2 DI POS LAJU KUCHING. BODOLAH. KALAU SURUH ORG PICK UP SENDRI KOL LAH.. SURUH HNTR PG OFFICE PUN LAMBAT. JAM8 TADI BARANG DH ADA D POS LAJU KUCHING.. ORG BYR ITU POS LAJU SEKALI NGAN PENGHANTARAN. JGN JADI BODO!!!!

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    Replies
    1. Terlalu banyak barang sia pok...berpuluh ribu sik dapat sidak ya mok kol ajak2..thats the reality

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  17. knk brg dh d kcg tpi unsuccess delivery?? kol pun xapt..cmney nk nyk brg tok..

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    Replies
    1. Terus jak gi counter ke HQ sia di Jalan song - dan tunjukkan tracking number

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  18. I think the PosLaju need to think of a way to make sure the consignment can be delivered on time.. People will get restless if the items have not reach their hands yet, especially if the items are valuable/urgently needed. At least, you can inform the person to come and collect, IF you really cant send them on time. I dont think people wont mind, rather than waiting so long to get hold on their items. Cheers.

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    Replies
    1. I think your idea is great but the implementation of doing that is not as easy as you may think. But allowing people to collect the item themselves is one issue that could bombard the limited parking space..and another to know the item is valuable or not valuable is difficult because nobody want to tell it is valuable unless it is opened but i guess nobody wants that to happen. And in addition to that they will need to implement an advance database tracking system and employ more people to handle the software and also maintenance of the server. Perhaps poslaju don't have the knowledge how to run and manage it or they have limited fund to implement for so many pos offices

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    2. I dont believe they have limited fund. They are under drb hicom. Its a giant company

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  19. poslaju can call is poslambat,say customer service opening 8.30am-6pm mon-fri,but call tel082456100 no answer。poslaju all staff already terminated,resign or die??

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  20. dua kali dah barang saya kena pick up kat centre, jauh la... kalau bukak sabtu ahad boleh jugak collect... jangan la macam ni, x guna bayar pos kalau service x bagus... please..please...please.... pick up the phone....

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  21. nak masuk 2 minggu dah..tak sampai2 jugak barang..dahla kena bayar pos laju rm25.00..it's waste my money to pay poslaju..mahallll

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  22. Pos laju ka pos lambat tok..susah mok jawab kol...no customer service ka disediakan...

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  23. i call poslaju no answer.. my parcel is already arrived, i track my parcel but in somebody's name.. i hope they are not delivered to the wrong person..please please please ..

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  24. Boleh tolong meri tepon poslaju caw.serahan kuching B? Item kmk dh sangkut sia smggu tok belum smpai ke alamat pnerima. TQ. Urgent ya. Tq for ur cooperations!

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  25. Knk brg kmk lmk glk xd hntr..Cek tracking kjp kuar kjp msok pas ya d cwngan serahan.bla d call nang xda d jwb.terit jk mke pos laju alu jdi mke post lambat😣

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  26. Apahal dgn korang ni? Betul ke korang ni bekerja? Surat URUSAN KERAJAAN dihantar post laju, since 06hb mei sampai sekarang tak sampai. Dah ti tracking system kata unsuccessful. Sy call 50x jawap baru sekali. Pastu bagi alasan alamat salah. Woi, kami nak kena saman ke? Alamat salah? Itu alamat Jabatan high commissioner of Brunei lah. Dah memang pejabat selalu hantar guna alamat tu. Selalu kami guna FedEx, sampai pula. Tpi bila gunakan service Poslaju dgn bayaran yg sama(Surat je pun) rm3.++ kami boleh kata salah alamat? Cakap nak call sy semula since morning sampai sekarang, tpi langsung takde call sy pun. Ni sy pula keep calling mcm org Gila. Tpi sampai kamu nak tutup and buka semula hari isnin, baru nak call ke? Benda tu kena settle Monday.sebab Surat URUSAN KERAJAAN Brunei Darussalam. Jangan sampai kami telefon ketua pengarah Poslaju.

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  27. Kenak brg kmk lom sampe owh? Adakah kmk perlu pg kuching ambik brg? Kamek di kabong, x dapat pegi ambik brg d kuching nun.. tapi alamat nang tuju ke kabong... cmne tok owh?? Dekat sebulan dh nunggu..

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    Replies
    1. Mun dah sebulan ya nang keterlaluan...coba kitak call poslaju terdekat dan berik sidak ya tracking number tok check dalam database

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  28. Pos laju jd pos lambat.. come on lh.. better pake pos biasa mun nk laju xda beza ngn biasa.. di kch brp byk tpt mok transit.. dr ke pending ke cwgn serahan b.. cne gik lokasi ya.. parcel antap2 pdh kch swak.. pande ke sandakan indah.. pa kes ya pos laju.. x blh o.t kh ktk org ngantar brg org.. mun org k pos laju ya.. makna urgent lh brg ya.. x org tertunggu2 kotan byk gilak transit.

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  29. Byk transit kh parcel pos laju tok.. pos laju jd buah pos kali nak.. haishh mun org k pos laju ya.. urgent lh brg ya.. mun xda beza pos laju ngn pos biasa iboh charge antap gilak.. kakya brg antap2 address kch swak pande ke sandakan indah.. pa kes ya..

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  30. Yes...i would say poslaju sometime really sucks... dtg ke pjbt jln.song, kata sedang sorting barang... minta utk pick up sendiri, dia kata ok tp kena dtg jam 4... bila dah tunggu 2 stengah jam...dgn hati berbunga2 gembira nak pick up barang... tiba2 barang dah seal dlm karung...x boleh buka lagi... kejadian hari jumaat, hari isnin baru dpt brg... wtf! Tpaksa tunggu 2 hari 2 jam setengah... but poslaju still the best dr gdex,abx or skynet...3 malaun tu brg dah sampai, tp utk sampai ke tangan...ambik masa 1 bulan lg kalau x pick up sendiri... double wtf! Agent lembab...

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  31. Time bulan posa bukak smpe pkol 6 juak kah?

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  32. Both land lines provided here no one answer the phone... hey poslaju, wake up lah!

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  33. Oii.. Apahal barang kamek sesat sampey ke bintulu miri nun di keja kitak orangg... Kitak orang bkerja ka sik tok sebenarnyaa... Masok 2minggu dh brg kmk .. Sik ptt na sik sampey gik eyhhh..

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  34. i wonder is there anyone from Pos Laju would read these comments

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  35. my address should be Bau 94000 and when i check my tracking number i was surprise that my shipment/parcel was send to MAIL PROCESSING CENTER MIRI. I don't know why but seriuosly this is awfull man, the address was Bau and poscode was 94000 what the hell is my shipment go to miri? i pay for the shipment and expected to arrived by today at Pejabat Pos Bau. This is not good man, and all i can say is i very disappointed for late delay? I hope in future Pos Malaysia will do not do the same mistake again.

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  36. Kamek call haritok? Kenak sik angkat call oh? :( Barang kmk dh posted out since 3 hb ya tek. Now dah 5 hb

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  37. Replies
    1. It's normal there's nothing you can do about even Fedex, Gdex, DHL, UPS, SkyNet or any courier service you name it there are all the same. You will encounter this kind of thing in all of them if you use it frequently.

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  38. Call x angkat...call x angkat..call x angkat...

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  39. CALL SINCE YESTERDAY BUT NOBODY PICK UP. WAIING FOR MY PARCEL FOR 5DAYS ALREADY. POSTED ON 27.12.2016 PROCESSED ON 28 NOW 31 STILL NOT ARRIVE. BAD SERVICE! WE EXPECT IT TO BE POSLAJU!!! CALL THE HEAD OFFICE BUT NO ANSWER. SUCKS!!!! Improve your service guys please!

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  40. kenapa x angkat call.....kalau dah tau bz sangat....ambik lah perkerja utk jawab call tu...lepas tu alasan x da dkt rumah....sedangkan 24 jam dkt rumah...apa punya PERKHIDMATAN mcm ni...sya call 2 jam....seorang pun x pandai jawab...manusia punya lah ramai yg nak berkerja..yg mencari perkerjaan...ambik jak lah mereka..Nama jak pos laju....laju lah sangat ..laju buat org sakit hati ada lah...improve lah..2017 dah ni...MALAYSIA2...x pandai maju2

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  41. Kmk rasa pekerja di pos office sia pekak smua nak? kol bratus kali sik angkat!! sigek gik, mun ktk nak posmen ya nangga sikda org dirumah or sunyi, cuba kol agak pnerima brang! apa guna pgirim bagi num hp pnerima?? dah laaa sik pandei angkat kol!! buang jak phone korang sia

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  42. Call for the 100th times, answered but hang out the next second, so irresponsible. If the staff are too busy to deliver my parcel, I can go to your "respective office" to collect myself, but how am I gonna make sure the parcel is at your office if you're not answering my call????? Please feedback!!!

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  43. Ok fine mun busy sik angkat call. Cuba tanyak mcm ne poslaju negeri lain nak busy atau lebih busy dr kitak org camne cara sidaknya ngator plan supaya customer servis ya wujud. Kmk dah complain dgn HQ di KL p sikda juak tindakan. Bila dah sik cukup staff mmg kenak hire org lebih. Mun sikda bajet spt dinyatakan boleh announce poslaju kuching tiada customer servis kerana kami terlalu sibuk. Bukan kmk ajak duhal telipon sik pernah diangkat. Bukan sekali duak, skali telipon lam 10 kali, lekak ya cuba agik. Try ari lain pun sik angkat.

    Sbb ya pengajaran SILA CALL HQ KL TERUS, POSLAJU KUCHING SIKKAN RESPOND. Sbb sidaknya terlalu busy and sikda system and sikda bajet

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  44. cam ne barang boleh dua kali unsuccessful di hantar.. sedangkan barang sigik dah dihantar sigik gik sik diberik... dari marek nunggu barang dalam tracking mdah dah di bawa keluar utk dihantar.. nunggu punya nunggu sik juak sampei.. tok dua kali dah sik berjaya di hantar... geram atiiiiiiiiiii😤😤😤😤

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    Replies
    1. Agak jak Jalan song sia dan tanyak counter dekat warehouse

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  45. Terok na jak poslaju nektok...brg dh ada di kch tp tunggu2 sampe ptg lom sampei2 lagik.dh la brg urgent...

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  46. Sepatutnya, barang jangan diberi pada sebarang orang walaupun dia bagi IC

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